Terms of Service | ZONGYONG Equipment

Terms of Service

Please read these terms carefully before using our services or purchasing our products.

Last updated: August 12, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Zhong Yong Manufacturing Co., Ltd. ("Company," "we," "our," or "us") regarding your use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

Products and Services

Manufacturing Equipment

We manufacture and supply:

  • Intelligent welding machines and systems
  • Automated tube production lines
  • Laser welding equipment
  • Custom manufacturing solutions
  • Technical support and maintenance services

Service Specifications

All products and services are subject to:

  • Technical specifications as agreed in written contracts
  • Industry standards and safety regulations
  • Quality control procedures and certifications
  • Delivery terms and installation requirements

Orders and Contracts

Order Process

  • All orders require written confirmation and signed contracts
  • Technical specifications must be agreed upon before production begins
  • Custom orders may require deposits before manufacturing commences
  • Delivery dates are estimates and subject to production schedules

Pricing and Payment

  • Prices are quoted in writing and valid for specified periods
  • Payment terms are net 30 days unless otherwise agreed
  • Late payments may incur interest charges
  • Currency exchange rates may affect international orders

Warranties and Disclaimers

Product Warranties

We provide the following warranties:

  • 12-month warranty on manufacturing defects
  • 24-month warranty on major components (subject to conditions)
  • Warranty coverage for normal industrial use conditions
  • Technical support during warranty period

Warranty Exclusions

Warranties do not cover:

  • Damage from misuse, negligence, or accidents
  • Normal wear and tear of consumable parts
  • Modifications made without our authorization
  • Damage from improper installation or maintenance
  • Force majeure events beyond our control

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims related to our products or services shall not exceed the purchase price of the specific product or service that gave rise to the claim.

We shall not be liable for:

  • Indirect, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Production downtime or operational delays
  • Third-party claims or damages

Intellectual Property

Our Rights

All intellectual property rights in our products, software, documentation, and website content belong to us or our licensors. You may not:

  • Reverse engineer our products or software
  • Copy or reproduce our proprietary designs
  • Use our trademarks without permission
  • Distribute our technical documentation to third parties

Customer Data

Any technical data, specifications, or custom requirements you provide remain your property. We will use such information solely for fulfilling your orders and providing support services.

Compliance and Safety

Regulatory Compliance

  • Our products comply with applicable international standards
  • CE marking and ISO certifications where required
  • Customer responsible for local regulatory compliance
  • Import/export licenses as required by law

Safety Requirements

  • Proper training required for equipment operation
  • Safety protocols must be followed at all times
  • Personal protective equipment (PPE) requirements
  • Regular maintenance and safety inspections

Termination

These Terms remain in effect until terminated. We may terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use our services ceases immediately. Provisions regarding warranties, liability limitations, and intellectual property shall survive termination.

International Trade

Export/Import Terms

  • Incoterms 2020 apply to international shipments
  • Customer responsible for import duties and taxes
  • Export licenses obtained as required
  • Currency exchange risk allocation as per contract

Governing Law

These Terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through arbitration in Guangzhou, China, or as otherwise agreed in writing.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to events beyond reasonable control, including but not limited to:

  • Natural disasters, pandemics, or acts of God
  • Government actions, regulations, or sanctions
  • Labor disputes or supply chain disruptions
  • War, terrorism, or civil unrest
  • Technical failures or cyber attacks

Contact Information

For questions about these Terms or our services, please contact our legal department:

Address: No. 1 of "Orchard Land" Factory Building, Yinshi Road, Beiyuan, Shishan Town, Nanhai District, Foshan City, Guangdong Province, China

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to existing customers via email or written notice. Continued use of our services after changes constitutes acceptance of the modified Terms. For significant changes affecting existing contracts, we will provide reasonable notice and transition periods.

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